NiceJob
Reputation marketing software that helps local businesses collect more reviews and turn them into leads.
Independent overview by new Mantra · updated July 15, 2026
- Category
- Marketing
- Pricing
- $75/mo (Starter), $125/mo (Pro); Sites add-on $99/mo + $199 setup
- Implementation
- Under 1 week
- Adoption risk
- Low
- Integrates with
- Google, Facebook
What NiceJob does
NiceJob automates the parts of reputation management that most small business owners don't have time for: asking customers for reviews, sharing those reviews on Google and Facebook, and sending referral invites via email and SMS. Once it's set up, the system runs largely on its own, which is why the vendor positions it toward busy owners who don't want to babysit a marketing solution.
Beyond review collection, NiceJob surfaces social proof widgets you can embed on your website, letting site visitors see recent reviews and activity without you doing any extra work. An AI-assisted feature drafts replies to incoming reviews, saving time if you're managing a steady volume of customer feedback across platforms.
There's also an optional website service where NiceJob builds and hosts a conversion-focused site for your business. This is a separate paid add-on, not part of the core review software, so it's worth deciding upfront whether you need it or already have a website you're happy with.
Key capabilities
Automated Review Requests
NiceJob sends review invitations to your customers automatically, with the goal of increasing your review volume on Google and Facebook without manual follow-up from you.
AI-Generated Review Replies
The platform drafts responses to incoming reviews using AI, reducing the time you spend writing individual replies across review platforms.
Referral Campaign Automation
NiceJob sends referral invites to customers via email and SMS, timed to moments when customers are likely to be most satisfied with your service.
Social Proof Widgets
Embeddable widgets pull your reviews and customer activity onto your website, giving visitors visible trust signals without ongoing manual updates.
Done-for-You Website Option
For an additional fee, NiceJob will build and host a website designed to convert visitors, though this is an optional service separate from the core software.
Customer Feedback and Insights
The platform collects real-time feedback from customers and surfaces insights intended to help you spot service issues or opportunities.
Best for
- Local service businesses — such as HVAC, plumbing, landscaping, or cleaning companies — that rely heavily on online reviews to win new customers
- Business owners who want review generation and referral outreach to run automatically with minimal day-to-day management
- Small businesses that have Google and Facebook as their primary review platforms and want tighter integration there
- Owners who need a simple, low-setup marketing solution and want to be operational within a week
- Budget-conscious operators looking for a lower-cost alternative to full-service digital marketing agencies
Worth knowing
- The Starter plan is $75/month and Pro $125; adding the Sites website add-on is a further $99/month plus a one-time $199 setup fee — worth mapping against your expected return before committing
- NiceJob is purpose-built for reputation and review marketing; if you need broader marketing capabilities such as email campaigns, paid ads, or CRM, you'll likely need additional solutions alongside it
- The platform integrates natively with Google and Facebook; if your customers leave reviews primarily on other platforms, check whether those are supported before deciding
- The website add-on involves a setup fee and a separate monthly charge, so businesses that already have a working website may not need — or want to pay for — that layer
- Because the solution is designed for local and small businesses, larger enterprises or multi-location franchises should evaluate whether the feature set scales to their operational complexity
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