Glean
Glean connects your company's scattered knowledge so employees can find answers without switching between tools.
Independent overview by new Mantra · updated July 3, 2026
- Category
- Operations
- Pricing
- Custom (est. $10/user/mo)
- Implementation
- 4-8 weeks
- Adoption risk
- Low
- Integrates with
- Google Workspace, Slack, Confluence, Jira, Salesforce
What Glean does
Glean is an enterprise AI search and assistant platform that pulls information from the tools your teams already use — including Google Workspace, Slack, Confluence, Jira, and Salesforce — and makes it searchable from one place. Instead of hunting through five different apps for a decision that was made in a Slack thread or buried in a Confluence page, employees ask Glean and get an answer drawn from across those sources.
Beyond basic search, Glean includes an AI assistant that can help with tasks like drafting content, analysing data, and summarising documents, all grounded in your company's own knowledge rather than generic training data. It also supports building and running AI agents that can automate work across connected systems, with controls to manage how those agents behave at scale.
Glean is built with enterprise security requirements in mind. It respects existing permissions, meaning users only see content they already have access to in the underlying systems. The platform carries certifications including SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliance, and every query is logged for auditability.
Key capabilities
Cross-tool enterprise search
Glean connects to more than 250 data sources and searches across them simultaneously, so employees get one consolidated answer rather than results from a single app. It uses a hybrid search approach grounded in your company's context.
AI assistant with company context
The built-in assistant can help employees draft documents, summarise meetings, and answer questions using your organisation's actual data rather than generic model knowledge. This reduces the risk of responses that don't reflect how your business actually operates.
Data analysis and research
Glean can turn information spread across your connected systems into structured insights, helping teams research topics or compile context without manual searching.
Agent building and orchestration
Teams can build AI agents that automate repetitive workflows across connected enterprise tools. An agent governance layer gives administrators visibility and control over how agents operate.
Permission-aware access controls
Glean enforces the same permissions that exist in your source systems, so sensitive content is not surfaced to people who don't already have access to it. Full query logging supports compliance and audit requirements.
Reduced AI operating cost
Glean's pre-connected enterprise context is designed to reduce the volume of tokens sent to underlying language models, which the vendor states results in lower cost to serve as usage scales.
Best for
- Organisations where employees regularly waste time searching across multiple tools like Slack, Google Drive, Confluence, and Jira to find information they know exists somewhere
- IT, HR, sales, engineering, and customer service teams that field repeated internal questions and want to reduce the volume of support requests
- Businesses that need AI assistance grounded in proprietary company knowledge rather than generic model outputs
- Enterprises with strict security or compliance requirements — particularly those needing HIPAA, SOC 2, ISO 27001, or GDPR coverage from their AI tooling
- Companies looking to introduce AI agents into their workflows but needing governance controls before rolling out at scale
Worth knowing
- Pricing is custom and estimated at around $10 per user per month — for smaller teams this may not be cost-effective, and the final figure will depend on your headcount and required connectors
- Implementation is estimated at 4–8 weeks, which requires meaningful IT involvement to connect source systems, configure permissions, and onboard users — this is not a same-day deployment
- Value is directly tied to the quality and breadth of your connected data sources; if your company's knowledge lives in non-supported or poorly maintained systems, results will reflect that
- Glean is designed for enterprise scale; businesses with very simple tooling stacks or small teams may find the platform's depth exceeds what they actually need
- As a platform that indexes sensitive company data across many systems, procurement will likely require a thorough security review — budget time for this before your target go-live date
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