Emitrr
Emitrr helps professional-services businesses handle calls, texts, and scheduling without adding staff.
Independent overview by new Mantra · updated July 16, 2026
- Category
- Customer Service
- Pricing
- VoIP Standard $20/user/mo billed annually ($25 monthly); Professional $25/user/mo annually ($30 monthly); All-in-One Suite $149/mo flat (includes AI voice agents)
- Implementation
- 1-2 weeks
- Adoption risk
- Low
- Integrates with
- QuickBooks, Google Calendar, Zapier, Mailchimp
What Emitrr does
Emitrr is a customer-communication platform built around two core jobs: answering calls automatically and keeping appointment schedules full. Its AI voice agents handle inbound and outbound calls around the clock, covering tasks like booking appointments, sending reminders, and managing basic support inquiries. The platform also includes two-way business texting so your team can message customers from the same place they manage calls.
Day to day, the solution can send automated appointment reminders, follow up on unconfirmed slots to reduce no-shows, and let customers book online without calling in. A VoIP phone system is built in, so you can route calls, set up queues, and record conversations from one dashboard. Teams can also assign incoming messages, leave internal notes, and hand off conversations between staff members.
Emitrr connects with QuickBooks, Google Calendar, Zapier, and Mailchimp, and the vendor site lists integrations with a range of vertical CRMs used in healthcare and professional services. Implementation is estimated at one to two weeks, which puts it on the shorter end for a platform covering phones, texting, and scheduling together.
Key capabilities
AI Voice Agent Automation
AI agents handle inbound and outbound calls 24/7, covering scheduling, confirmations, and basic support without staff involvement. This is included in the All-in-One Suite tier.
Two-Way Business Texting
Send and receive text messages from your existing business number, with the ability to assign conversations to team members or run bulk SMS campaigns.
Automated Appointment Reminders
The platform sends reminders based on appointment status and can act on unconfirmed bookings ahead of time to keep your schedule filled.
Online Self-Serve Scheduling
Customers can book appointments directly from your website, with availability synced in real time and appointment requests written back into your system of record.
Built-In VoIP Phone System
Manage call routing, queues, extensions, and transfers from one platform, with call recording and missed-call-to-text fallback available.
Reviews and Reputation Requests
Automated review requests go out after appointments or purchases, and the workflow is customizable with your own branding and messaging.
Best for
- Professional-services businesses that field a high volume of appointment-related calls and want to reduce phone traffic without hiring more staff
- Small to mid-sized teams that currently juggle separate solutions for phones, texting, reminders, and scheduling and want to consolidate them
- Practices or offices where no-shows and unfilled slots are a recurring cost problem that automated reminders could address
- Businesses already using QuickBooks, Google Calendar, or Zapier that want new communication solutions to slot into their existing workflow
- Teams that need staff to collaborate on inbound messages — assigning, routing, and commenting — without switching between multiple apps
Worth knowing
- The AI voice agent feature is only available on the All-in-One Suite at $149/month flat — the lower per-user VoIP tiers ($20–$30/user/month) do not include it, so confirm which tier matches your actual needs before comparing prices.
- The vendor site focuses heavily on healthcare verticals; if your business is outside healthcare or professional services, check whether the specific integrations and workflows match your context.
- At one to two weeks for implementation, the setup timeline is relatively short, but it still requires staff time to configure call routing, texting workflows, and integrations — budget for that onboarding effort.
- If you only need a single capability — say, just a VoIP phone system or just SMS reminders — a more narrowly focused solution may cost less and involve less configuration than a multi-feature platform.
- Zapier is listed as an integration, which broadens connectivity, but complex automation between Emitrr and other business systems may still require technical setup time or a Zapier subscription.
Most businesses looking at Emitrr are really trying to stop leads leaking out of missed calls. If that is the problem, start with where your leads are actually going — it puts a number on what the missed calls cost before you pick a solution.
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