Rosie
An AI answering service that handles calls, books appointments, and texts you summaries — 24/7.
Independent overview by new Mantra · updated September 28, 2026
- Category
- Customer Service
- Pricing
- Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); annual billing saves 2 months; Website Texting Add-On $50/mo (25 conversations, $1 each additional)
- Implementation
- Under 1 week
- Adoption risk
- Low
- Integrates with
- Zapier, Google Business Profile, iOS app, Android app
If calls go to voicemail while you are busy or closed, Rosie answers them around the clock, handles your FAQs and texts you a summary of every call. Plans start at $49 a month for 250 minutes, and setup takes under a week.
Heads-up: this is an affiliate link — if you buy through it, new Mantra may earn a commission at no cost to you. It doesn’t change our take.
Watch: how Rosie works
What Rosie does
Rosie is an AI phone answering service built for small businesses. You point it at your website or Google Business Profile, it learns your hours, services, and common questions, and it starts taking calls in your place — answering FAQs, booking appointments, filtering spam, and sending you a text or email summary after every call.
Setup is designed to take less than a week and requires no technical skills. You review the information Rosie pulls from your existing profiles, add custom FAQs and a greeting, then forward your calls to it. From that point it answers around the clock, handles multiple calls at the same time, and can transfer calls to a live person on your team when needed.
Every call is summarized, transcribed, and recorded so you stay informed without having to listen to voicemail. A website chat widget is included on all plans, and an optional texting add-on lets Rosie engage website visitors over SMS.
Key capabilities
24/7 call answering
Rosie answers incoming calls at any hour, handles multiple calls simultaneously so callers never get a busy signal, and responds in both English and Spanish.
FAQ and message taking
You define the questions callers ask most — pricing, hours, services, policies — and Rosie answers them consistently. It also collects the details you need to follow up with a caller.
Appointment booking
On Scale and Growth plans, Rosie can offer to book appointments and send scheduling links to callers by text during the call.
Call transfers and routing
Scale and Growth plans support warm transfers (Rosie briefs your team first) and live transfers. The Growth plan adds waterfall transfers that try multiple numbers until someone picks up.
Spam and robocall filtering
Rosie screens and blocks 1-800 numbers, robocalls, and sales calls so the minutes on your plan are spent on real customers.
Call records and notifications
Every call produces a summary, transcript, and recording delivered to you by text or email, and is accessible through iOS and Android apps.
Best for
- Solo owners and small teams who miss calls during busy periods or outside business hours
- Service businesses — such as home services, real estate, law firms, or property management — where a missed call often means a lost lead
- Businesses that receive repetitive inbound questions about hours, pricing, or availability
- Owners who want call records and summaries without listening to voicemail
- Teams that need overflow or after-hours coverage without hiring additional staff
Worth knowing
- Plans are metered by minutes (250 on Professional, 1,000 on Scale, 2,000 on Growth), so businesses with high call volumes should estimate their usage before choosing a tier to avoid overage costs.
- Appointment booking, call transfers, and the ability to send texts to callers mid-call are only available on the Scale plan ($149/mo) and above — the entry-level Professional plan does not include these features.
- The website texting add-on is a separate $50/month charge with 25 conversations included; businesses expecting significant web lead volume should factor this into the total cost.
- Rosie is designed for inbound call answering; if your primary need is outbound calling, CRM integration, or complex multi-step workflows, you may need to evaluate other solutions.
- Custom agent training via uploaded documents is only available on the Growth plan ($299/mo), so businesses with specialized or technical subject matter may need the highest tier to get accurate responses.
How Rosie compares
AI answering services differ in what they meter — minutes, callers or calls — and in which features sit behind the entry plan. Rosie is the lightest and cheapest to start, metered by minutes, with booking and transfers from the middle tier.
vs Goodcall
Goodcall answers around the clock and books appointments, priced by unique callers from $79 a month with a 14-day trial, and pushes lead data to a CRM or Google Sheets. Rosie's $49 entry plan is cheaper but excludes booking. Owners who want lead data flowing into a CRM should look at Goodcall; owners who want calls answered and summarised at the lowest price, Rosie.
vs LucroVox
LucroVox targets home-service trades and clinics, qualifying callers and booking jobs, with integrations for Housecall Pro, ServiceTitan and Jobber. It starts at $199 a month with call-volume caps. Rosie is lighter and cheaper, suited to owners who mainly need calls answered, FAQs handled and a summary afterwards.
vs Quo
Quo is a business phone system for a team that answers its own calls — shared numbers, texting and AI summaries, plus its own Sona answering agent — from $15 per user a month. Rosie sits in front of the phone you already have. If you want a proper team line, choose Quo; if you only want calls answered when nobody can, Rosie.
vs Podium
Podium's AI Employee works mainly over text — replying to enquiries, qualifying leads and booking appointments — on custom pricing with a two-to-four-week setup. Rosie answers phone calls and is set up in under a week. Pick based on whether your missed leads are calls or texts.
Most businesses looking at Rosie are really trying to stop leads leaking out of missed calls. If that is the problem, start with where your leads are actually going — it puts a number on what the missed calls cost before you pick a solution.
Related solutions
Ready to see Rosie in action?
Match minutes to your real call volume — Professional is $49 for 250, Scale $149 for 1,000, Growth $299 for 2,000 — and decide whether you need booking and transfers, which start on Scale. Website texting is a separate $50-a-month add-on.
Heads-up: this is an affiliate link — if you buy through it, new Mantra may earn a commission at no cost to you. It doesn’t change our take.
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