AI solution · Avoma · Operations

Avoma

AI meeting assistant that records, transcribes, and coaches sales teams — without the enterprise price tag.

Independent overview by new Mantra · updated July 15, 2026

Category
Operations
Pricing
Startup $19/recorder seat/mo (annual) or $29/mo (monthly); Organization $24/recorder seat/mo (annual) or $39/mo (monthly); Enterprise $39/recorder seat/mo (annual only); Conversation Intelligence add-on $29/seat/mo (annual) or $35/mo (monthly); Revenue Intelligence add-on $29/seat/mo (annual) or $35/mo (monthly); Lead Router add-on $19/seat/mo (annual) or $25/mo (monthly); Viewer seats always free
Implementation
1-2 weeks
Adoption risk
Low
Integrates with
Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack
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What Avoma does

Avoma automatically records and transcribes meetings across Zoom, Google Meet, and Microsoft Teams, then generates structured notes and summaries so attendees can stay present instead of taking notes. It can push that data — call notes, CRM field updates, follow-up drafts — directly into Salesforce, HubSpot, and other connected solutions without manual entry.

Beyond note-taking, Avoma offers modular add-ons for conversation intelligence and revenue intelligence. Conversation intelligence scores calls against your sales playbook, surfaces talk-pattern data, and delivers coaching feedback to reps. Revenue intelligence adds deal health tracking, pipeline inspection, win-loss analysis, and churn risk alerts drawn from both conversation data and CRM activity.

The platform is built in layers, so you can start with just the meeting assistant and add capabilities — scheduling, lead routing, coaching, or forecasting — as your needs grow. Viewer seats are always free, meaning collaborators and managers who only need to read notes or reports don't consume paid licenses.

Key capabilities

Automatic Recording and Transcription

Avoma records video and audio across major conferencing solutions and produces speaker-identified transcripts in real time across 40-plus languages.

AI Notes and Summaries

Structured meeting summaries and AI-generated chapters are created automatically after each call, and follow-up email drafts can be produced from the same meeting data.

CRM Data Entry Automation

Call notes, action items, and custom CRM fields — including structured methodologies like MEDDIC and SPICED — can be pushed to Salesforce, HubSpot, Pipedrive, and others without manual work.

Sales Call Scoring and Coaching

Every call can be automatically scored against your playbook, and personalized coaching feedback can be delivered to reps at scale — available as an add-on rather than a bundled requirement.

Pipeline and Deal Risk Visibility

The revenue intelligence add-on surfaces deal risk alerts, tracks sales methodology adherence, and supports win-loss analysis based on conversation and CRM signals.

Scheduling and Lead Routing

A separate add-on handles inbound lead qualification, round-robin scheduling, and SDR-to-AE handoff routing to reduce back-and-forth for prospects booking meetings.

Best for

  • Sales teams that spend significant time on calls and want to reduce manual note-taking and CRM data entry
  • Revenue operations leaders who need a single source of conversation and pipeline data without stitching together multiple point solutions
  • Small to mid-sized businesses that want conversation intelligence features but can't justify the cost of enterprise-tier platforms
  • Sales managers or enablement teams who need structured call scoring and coaching feedback across a distributed rep team
  • Organizations already using Zoom, Google Meet, or Teams alongside Salesforce or HubSpot who want tighter meeting-to-CRM workflows

Worth knowing

  • Pricing is per recorder seat, so costs scale with the number of people actively hosting or joining recorded meetings — model this carefully before assuming the base price applies team-wide.
  • Conversation intelligence and revenue intelligence are paid add-ons, each priced separately on top of the base recorder seat; the all-in cost for a full-featured setup is meaningfully higher than the entry price suggests.
  • The scheduling and lead routing module is also an add-on, so teams replacing a dedicated solution like Calendly or Chili Piper should confirm feature parity before switching.
  • Implementation is estimated at one to two weeks, which is relatively light, but CRM field mapping, playbook configuration, and coaching template setup will require upfront attention from an admin or RevOps resource.
  • Teams with no current CRM, no structured sales process, or meeting volumes that are primarily internal and non-sales may not use enough of the platform's capabilities to justify the cost over a simpler transcription solution.

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